Technical Documentation Transformation

Engineering Documentation
That Works As Hard
As Your Products

White Globe transforms legacy technical content into structured, digital-ready documentation — built for scale, built for service, built to meet the highest engineering standards.

Legacy Document — Flat PDF
S1000D · STE · XML
Structured XML — Digital Ready
S1000D DITA STE100 Reusable Multilingual
0
Enterprise
Clients
0
Languages
Covered
14
Pages
Transformed
5× ISO
Quality
Certified
#8
Asia Ranking
Slator LSPI
Active
Programmes
Running
The Documentation Challenge

Your Documentation Was Built for Yesterday's World

Engineering-intensive enterprises carry years of valuable technical knowledge locked in formats that can't support digital platforms, global service networks, or modern compliance requirements.

01
Legacy Formats Block Digital Platforms
Flat PDFs and unstructured Word documents cannot feed dealer portals, operator apps, or aftermarket service platforms. Your digital investment stalls because documentation isn't ready.
02
No Reuse Across Product Variants
The same procedure is rewritten 12 times for 12 variants. Update cycles are slow. Inconsistencies compound. Every product line carries its own documentation debt.
03
Ambiguous Language Causes Service Errors
Uncontrolled technical language — inconsistent terminology, passive voice, vague sequencing — creates ambiguity that reaches technicians in the field. The documentation risk is real.
04
Multilingual Rollout Is Broken
Unstructured source content multiplies translation costs and errors. Without a structured foundation, every market requires rework. Global launches are delayed by documentation bottlenecks.
05
Compliance and Audit Risk Is Growing
Regulatory and OEM standards demand documented, version-controlled, traceable content. Legacy documentation fails audit scrutiny. The compliance gap is widening every product cycle.
06
Update Cycles Are Too Slow
Without modular, structured content, updating a procedure means touching dozens of documents. Teams spend more time managing documentation than improving it.
Our Services

End-to-End Documentation Transformation

We are not a writing agency. We are a documentation transformation partner — from information architecture through multilingual deployment.

📐
Technical Documentation Transformation
We migrate legacy manuals, SOPs, and service documentation from flat formats into structured, modular, digital-ready content — without losing a single technical detail.
Legacy Migration Modularisation Digital-Ready
🏗️
Structured Authoring — S1000D / DITA / XML
We design information architectures that support reuse, conditional content, and platform-agnostic publishing. Content built once, deployed everywhere.
S1000D DITA Oxygen XML
✍️
Standard Technical English (STE) Rewriting
ASD-STE100 compliance transforms ambiguous, inconsistent procedures into precise, unambiguous instructions that reduce service error rates across global markets.
ASD-STE100 Controlled Language Error Reduction
⚙️
CAD-Based Procedural Illustrations
Procedural illustrations derived directly from CAD source files — CATIA, Creo, SolidWorks — not recreated from photographs. Exploded views, step-by-step procedures, part callouts.
CAD Integration Exploded Views OEM-Accurate
🌐
Multilingual Engineering Content
Technical translation and localisation by domain-specialist linguists — not general translators. 350+ languages. Engineering accuracy maintained across every market.
350+ Languages Domain Specialists Parallel Delivery
💻
Documentation for Digital Platforms
Content structured and delivered for dealer portals, operator applications, aftermarket systems, and CCMS environments. HTML5, portal-ready, machine-readable outputs.
HTML5 Portal-Ready CCMS Integration
Our Approach

From Engineering Input to Digital Infrastructure

A seven-stage delivery methodology designed for programme-scale documentation transformation — not one-off writing projects.

01
Documentation Audit & Assessment
We assess your existing content — format, volume, quality, reuse potential — and deliver a structured transformation roadmap within five business days.
02
Information Architecture Design
We define the S1000D or DITA content model — data module structure, metadata schema, reuse strategy, and conditional content rules — before a single word is authored.
03
Standards-Compliant Authoring
Our XML technical authors convert legacy content into structured data modules, rewriting to ASD-STE100 compliance throughout.
04
CAD Illustration Integration
Technical illustrators work from your native CAD inputs to produce step-referenced, OEM-accurate procedural illustrations aligned to authored procedures.
05
Domain SME Validation
Every technical procedure is reviewed by automotive or engineering domain SMEs — not just for language quality, but for technical accuracy and safety compliance.
06
Multilingual Deployment
Structured source content enables efficient parallel localisation into 350+ languages with domain-specialist translators — no re-structuring required.
07
Platform Output & Delivery
We deliver to your preferred environment — PDF, HTML5, CCMS-integrated, dealer portal, or operator app — with no tool or platform dependency.
Documentation Transformation Preview
CHAPTER 4 — ENGINE OIL CHANGE PROCEDURE

Once you have made sure the vehicle has
been left to stand and cool down for an
appropriate period of time (this is very
important), you can then proceed to
locate the drain plug which should be
found near the bottom of the engine
(see diagram on pg. 47).

After finding the plug, use a suitable
tool to carefully loosen and then remove
it. Allow the oil to drain into a
container. When draining seems to have
finished, replace the plug and top up
the oil using the filler cap at the top.

Note: Use the correct grade of oil.
See specifications list elsewhere.
⚠️ Issues identified: Passive voice, vague timing, no part numbers, no tool specification, 3 cross-references, no structured reuse possible
<dmodule>
  <identAndStatusSection>
    <dmIdent>
      modelIdentCode="CV45"
      systemCode="72"
      subSystemCode="00"
      infoCode="520"
    </dmIdent>
  </identAndStatusSection>

  <procedure>
    <title>Engine Oil Change — 4.5L Diesel</title>

    <preliminaryRqmts>
      <reqCondGroup>
        <reqCond>Engine stopped, cooled 30 min</reqCond>
      </reqCondGroup>
      <reqSupportEquips>
        <reqEquip>Drain pan, 19mm socket wrench</reqEquip>
      </reqSupportEquips>
    </preliminaryRqmts>

    <mainProcedure>
      <step>
        <para>Position drain pan below drain plug
          (PN 445-DRN-B).</para>
      </step>
      <step>
        <para>Remove drain plug. Torque:
          35 Nm (26 ft-lb).</para>
      </step>
    </mainProcedure>
  </procedure>
</dmodule>
S1000D compliant: Reusable across 6 platform variants — CV45, CV55, CV65, CV75, CV85, CV95. Single update propagates everywhere.
// BEFORE — Uncontrolled language

"Once you have made sure the vehicle
has been left to stand and cool down
for an appropriate period of time
(this is very important)..."


// AFTER — ASD-STE100 compliant

WARNING
Hot coolant can cause severe burns.

CAUTION
Do not drain oil from a hot engine.

Step 1.
Stop the engine.

Step 2.
Wait 30 minutes for the engine
to cool.

Step 3.
Put the drain pan below the
drain plug (PN 445-DRN-B).
STE result: Reading level reduced from Grade 14 to Grade 7. Unambiguous. Safe. Translatable with 40% fewer words — direct cost reduction.
Standards & Frameworks We Work With

Our expertise is standards-driven and platform-neutral. We bring the architecture — you choose the tools.

S1000D
S1000D Issue 5
International specification for technical publications — aerospace and defence grade
DITA
DITA / XML
Darwin Information Typing Architecture for modular, reusable structured content
STE
ASD-STE100
Standard Technical English — controlled vocabulary for unambiguous procedures
ISO
5× ISO Certified
ISO 9001, 17100, 27001, 13485, 14001 — process quality and security governance
OXY
Oxygen XML
Industry-standard XML authoring environment — plus Arbortext, FrameMaker, all major CCMS
Programme Evidence

Delivered at Enterprise Scale

Client names are confidential. Programme outcomes are not.

Automotive OEM — Commercial Vehicles
Legacy Workshop Manual Transformation to Digital Aftermarket Platform
A leading commercial vehicle OEM required 14,000+ pages of workshop documentation — locked in flat PDFs — to be structured, compliant, and portal-ready for a digital aftermarket launch. Covering 12 vehicle platforms, 6 markets, and 28+ languages.
Approach: Full S1000D migration — information architecture, XML authoring in Oxygen XML, STE rewriting, CAD-based illustration creation, parallel multilingual localisation.
14K+
pages transformed
40%
content reuse achieved across variants
28+
languages delivered concurrently
Industrial Automation — Process Equipment
Global Maintenance & Safety Documentation Standardisation
A global industrial automation leader's maintenance and commissioning SOPs were inconsistent across product lines, with 18-country service teams working from different document versions — creating compliance and safety exposure.
Approach: DITA-based structured authoring, STE rewriting of all safety-critical procedures, multilingual localisation into 22 languages with in-country technical review.
22
languages, single master content library
Zero
findings on first global compliance audit
60%
reduction in documentation update cycle time
Manufacturing — Agricultural & Construction Equipment
New Product Launch Documentation — 9 Variants, 8 Languages, 4 Months
A diversified manufacturing group required complete operator, service, and parts documentation created from scratch for a new product family — 9 variants, 8 target markets, with a non-negotiable product launch deadline.
Approach: Concurrent new documentation creation using structured templates, CAD illustration pipeline, and parallel localisation delivered without sequential hand-offs.
9
product variants documented from single architecture
8
markets, simultaneous launch
On-Time
product launch — no documentation delay
Why White Globe

Five Reasons Enterprise Programmes Choose Us

Not a writing agency. Not a translation bureau. A documentation transformation partner with the architecture, domain expertise, and delivery infrastructure that enterprise-scale programmes require.

01
Structured Authoring Architecture, Not Writing
We design S1000D and DITA content models — information architecture, metadata schemas, reuse strategies, and conditional content rules — before authoring begins. We build the structure, then we fill it.
"We design the structure before we write a single word."
02
Automotive & Engineering Domain SMEs
Our delivery teams include automotive service SMEs, S1000D architects, and information architects — not just technical writers. Every procedure is validated for engineering accuracy, not just language quality.
"Reviewed by engineers who have worked on these systems."
03
CAD-Integrated Illustration Capability
Our technical illustrators work directly from CATIA, Creo, and SolidWorks CAD inputs — producing OEM-accurate exploded views and step-by-step procedural illustrations, not recreated diagrams from photographs.
"Our illustrations come from your CAD files — not from a camera."
04
Human + AI Delivery Model
AI accelerates throughput on structured content tasks — terminology consistency, translation memory leverage, format conversion. Domain SMEs govern every quality gate. AI speed. Human precision. Not a trade-off.
"AI handles the scale. Our SMEs ensure the accuracy."
05
End-to-End Programme Capability — Architecture to Deployment
Information architecture, structured authoring, STE rewriting, CAD illustration, domain SME validation, multilingual localisation, and platform output — delivered by a single programme partner. 350+ languages. Quintuple ISO certification. Zero-debt financial stability for multi-year programmes. No sub-vendor chains. No hand-off gaps.
"One programme partner. Architecture to deployment."

Your Documentation Challenge
Deserves a Structured Response

Whether you are managing a legacy transformation programme, launching new product documentation, or preparing for a digital platform migration — the first step is an honest assessment. We deliver ours in five business days.

🔒 Enterprise NDA on request
⏱️ 5-day assessment turnaround
ISO 27001-compliant systems
🏆 Asia's top-ranked language partner